Returns & Exchanges
At Cambria Samples Store, we want you to feel confident in your design choices. If your samples are damaged or do not meet your expectations, we offer a straightforward return process to ensure your project stays on track.
Initiate Your Request
Contact our customer support team within 30 days of delivery to request a return authorization and receive your prepaid shipping label.
Prepare the Package
Place the unused samples securely in their original packaging to prevent breakage during transit.
Ship the Samples
Affix the provided return label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing